After the notice arrives: verify it, then contact the court
First confirm the notice is genuine, then contact the judge or clerk and tell them you are in the Philippines. The earlier you do this, the more options you keep.
Scams impersonating Chinese courts are common. A real hearing notice carries a case number, the court's name and the name of the judge or clerk. Verify it through the court's official channels, such as the phone number on its official website or the national online court service platform. Never verify through a link or number supplied in the message itself, and never transfer a so-called deposit because someone on the phone tells you to. How to tell real notices from fake ones is explained in verifying a lawsuit notice from China.
Once you know it is real, tell the court four things: that you are currently in the Philippines, whether you can return to China in time, whether you intend to join yourself or through a lawyer, and that you need the technical requirements. Then ask:
- whether the court agrees to your joining from abroad, and whether a written application is required;
- which platform is used, and which identity document the account must be registered with;
- how identity is verified, and what the fallback is if face verification fails;
- which evidence must be submitted in advance, and in what form.
Keep a record of every exchange. Where possible, communicate in writing through the platform's messaging or by email. If anything is disputed later, that record shows you responded properly and in good time, which matters a great deal when you are not physically present. Save screenshots with dates rather than relying on memory.
Platforms and identity checks: where joining from abroad usually breaks
Online hearings run on a platform designated by the court, and both registration and entry require real-name verification. From abroad, the usual failures are an expired ID card, a dead Chinese mobile number, and unstable internet.
Chinese courts commonly use the national online court service and their own local systems; use whatever the notice specifies. Registration usually needs a Chinese resident ID card and a Chinese mobile number. Some platforms accept passports, but not every court has that option switched on, so ask before you try.
Common causes of failed face verification and what to do:
- Expired or lost ID card: deal with the card first — see a Chinese ID card expiring abroad — and ask the court whether a passport or manual verification can stand in meanwhile.
- Suspended or cancelled Chinese number: without the verification code you cannot register; restore it quickly, see a cancelled Chinese phone number.
- Network and devices: some Chinese platforms are unstable from abroad; test during the same time slot as the hearing and keep a backup connection.
- Face match failing: lighting, angle and an old ID photo all play a part. After a few failures, stop retrying and ask the clerk for manual verification.
General fixes for real-name and face checks from overseas are in Chinese app face verification failing abroad. Sort all of this out at least a week before the hearing date, not the evening before. If the court tells you that only a resident ID and a Chinese number will work and you cannot fix either in time, say so in writing immediately and ask what alternative it will accept; that written exchange protects you if the hearing has to be moved.
The week before: evidence, equipment and the room
An online hearing is as formal as one in a courtroom. Submit evidence early, test your equipment and prepare the room, because there is no other way to avoid problems on the day.
Evidence: file your evidence and written defence in the way the court requires, well before the hearing. Do not plan to show documents for the first time on screen. For evidence created in the Philippines, such as contracts, payment records, witness statements or official certificates, ask the judge's office whether it needs authentication and translation. Authentication usually takes longer than people expect; see using Philippine documents in China.
Equipment: a laptop is more reliable than a phone. Use a headset with a microphone, do a test session on the platform to check camera, sound and screen sharing, keep the laptop plugged in, and have a backup connection such as a mobile hotspot ready.
The room: choose a quiet, well-lit space with a plain background. Nobody else should be present or listening during the hearing, and you should not be conferring with anyone off-screen. The Philippines and China share the same time zone, but confirm the date and time with the clerk anyway so there is no misunderstanding.
If you have a lawyer, agree the division of labour beforehand: what the lawyer will say, what you must answer personally, and how the two of you will communicate if something unexpected comes up. A short written note of these points, kept beside the screen, helps more than you would think. Have the originals of your key documents within reach as well, because the judge may ask you to hold one up to the camera.
On the day: procedure, etiquette and dropped connections
Log in early, dress appropriately and keep your ID within reach. If the connection drops, reconnect immediately and inform the clerk through the platform or by phone; never just give up.
A hearing usually starts with identity checks and confirmation of who is present, then moves through the investigation of facts, presentation and challenge of evidence, argument and final statements, in whatever order the judge directs. Wait to be invited before speaking, keep answers short, and if you cannot hear clearly say so and ask for the question to be repeated rather than guessing. When asked to show evidence, follow the judge's instructions for screen sharing or holding up originals.
Dropped connections are the most common mishap for parties abroad. Try to reconnect at once. If you cannot, tell the clerk by phone or platform message, and afterwards send a short written explanation with the time and cause of the disconnection. Courts generally pause, resume or reschedule as the situation requires, but only if you reported it promptly.
At the end, check the hearing record. How online records are confirmed varies: some courts use an electronic signature on the platform, others ask you to sign and post a copy. Follow the clerk's instructions and raise any errors on the spot, because correcting the record afterwards is much harder than correcting it during the session. Keep a copy of whatever you sign.
Also remember that you are still in the Philippines while taking part in a Chinese proceeding. Stay calm and respectful throughout, avoid eating or moving around on camera, and keep your phone silent unless the clerk has said they will call you on it. If a witness of yours is also abroad, raise that with the court well in advance, because the arrangements for witnesses are separate from those for the parties.
If you cannot attend: a lawyer, an adjustment request, and what default means
If you cannot join in person, the safest course is to appoint a lawyer in China to attend and to notify the court in writing. Simply not appearing can lead to the case proceeding without you.
In civil cases a party can usually appoint a litigation representative. From the Philippines, a power of attorney is commonly signed at the Chinese embassy or consulate, or notarised locally and then authenticated; some courts also accept authorisation witnessed by video. Follow the court's requirements. How to prepare one, and what to do if it is rejected, is covered in authorising someone in China from the Philippines and a power of attorney rejected in China.
If you have a genuine reason to ask for a change, such as sudden illness or a document problem that makes verification impossible, apply in writing before the hearing with supporting evidence. Whether to grant it is the court's decision. Raising it for the first time on the day is the weakest possible position.
A defendant who fails to appear without good reason can face a default judgment. If an effective judgment is not complied with, enforcement can follow, and the person may be placed on the list of dishonest judgment debtors. How to check whether that has happened to you is explained in checking your Chinese credit report and enforcement records from the Philippines, written alongside this guide. Staying abroad does not protect assets, credit or future travel in China. Even if you decide not to contest the claim, a short written response stating your position is usually better than silence.
Common mistakes, and how YIXING can help
The usual mistakes are ignoring the notice, verifying it through an unknown link, and discovering on the morning of the hearing that you cannot log in. All of them are avoidable.
- Dismissing a real notice as a scam, or paying a scammer because you believed a fake one; verify both ways.
- Registering on the platform the day before and getting stuck on verification.
- Letting someone prompt or answer for you during the hearing, which can draw a warning from the court and affect the case.
- Keeping all your evidence in the Philippines without authenticating and translating it in time.
- Assuming a judgment cannot reach you abroad; assets, credit records and travel in China may all be affected.
How we help: YIXING Travel Consultancy Inc. is a Chinese-language consultancy registered in Makati, holding SEC registration CS202009551, Bureau of Immigration Accreditation No. CA-202624381-1 (valid until 2027-06-30), DOLE accreditation and PRA accreditation. We have no affiliation with any government body in the Philippines or China. On the Philippine side we can help gather and organise evidence, arrange apostilles and courier documents, accompany you to the embassy or a notary for a power of attorney, and check that your Philippine visa status will not disrupt your plans. We are not a law firm: we do not litigate, attend hearings or give legal advice, and we promise no outcome. For the case itself, instruct a licensed lawyer in China.
Every case is different — consult a licensed lawyer. This article is not legal advice.
Need help preparing evidence, a power of attorney or document authentication in the Philippines? → Chinese-language settling-in and document support
Frequently Asked Questions
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