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Utilities Setup Guide

Setting Up Utilities in the Philippines: Meralco Power, Maynilad Water, and PLDT/Globe/Converge Broadband WiFi

Updated 2026-07-28·7 min read·Settle-in

Once you have landed in Manila and signed a lease, the next round of chores is usually getting the home powered, watered, and online. Philippine utilities run by area and by company: electricity and water each have their providers, while broadband is a race between a few big operators. Knowing <strong>who supplies your power and water, whether internet needs an appointment, and who pays these bills under your lease</strong> saves you real hassle after move-in. This guide covers home electricity, water, internet, and gas in one place.

The Big Picture: Who Handles Power, Water, Internet, and Gas

Unlike countries where one bill covers everything, Philippine home utilities run by area and by separate companies — each of the four is a different provider:

  • Electricity — Metro Manila is served mainly by Meralco. Rates are on the higher side for Asia, and in the tropical climate air-conditioning is usually the biggest draw in a home.
  • Water — Metro Manila is supplied by area through Maynilad and Manila Water; which one serves you depends on your district.
  • Internet — the main operators are PLDT, Globe, and Converge, offering fiber broadband; urban speeds are decent, remote areas notably weaker.
  • Gas — home cooking mostly uses bottled LPG, swapping cylinders when empty, not piped gas.

Figuring out which companies serve your district is the first step to setting anything up. When the language is a barrier, a Yixing settle-in advisor can help you connect the dots.

First Thing: Read the Lease — Who Actually Pays

Before setting up any accounts, read the lease carefully — in many cases you may not need to open accounts yourself. When renting a condo, utilities are typically arranged one of two ways: the tenant opens accounts in their own name with Meralco, the water company, and a broadband operator and pays directly, or costs are included in the dues or collected by the landlord. Which applies depends entirely on the lease you sign — both are common. When signing, ask point by point who opens each account, who pays, and how water, electricity, internet, and gas are settled, and get it in the contract. For negotiating these details, see our full guide to renting in the Philippines; to sort out home and utilities together, follow the move-to-the-Philippines relocation checklist.

Electricity: Opening a Meralco Account, and Why AC Rules the Bill

The main power provider across Metro Manila is Meralco. If your home needs its own account (common for whole-house rentals, while condos are often already connected and just need a transfer or the landlord's arrangement):

  • Setup — typically ID and proof of address plus a deposit, per Meralco's current requirements.
  • The bill — billed on actual consumption and varies with usage and the rate; rates are on the higher side, so the bill is sensitive to habits.
  • AC is the big variable — with year-round heat it is by far the biggest draw. To save, cut long cooling runs, choose efficient units, and switch off lights and appliances.

This article gives no specific rates or amounts; tariffs change with time, usage, and plan, and go by Meralco and the regulator's current rules. If you rent a condo, first confirm whether the meter is a separate account or settled through the dues, so you do not make a wasted trip.

Water: Maynilad or Manila Water, Depending on Your District

Metro Manila's tap water is split by geographic area among different companies, chiefly Maynilad and Manila Water — which one you deal with depends on your location, not your choice:

  • Confirm your district first — different areas within Metro Manila may fall under different water companies.
  • Setup — like electricity, usually ID and proof of address and possibly a deposit, per the company's current rules.
  • Condos are often already connected — billed through the dues or a sub-meter, so you may not need your own account; again, read the lease.

As with power, this article lists no specific water charges; costs vary with usage and rates. Checking water pressure, hot water, and for leaks before move-in is worth doing at the viewing.

Internet: How to Get PLDT, Globe, or Converge Fiber Installed

Home internet is the utility many people care about most. The main operators are PLDT, Globe, and Converge, most offering fiber broadband in plans tiered by speed:

  • Coverage depends on location — core areas like Makati and BGC have good fiber and decent speeds; remote areas may have none or weaker service, so check your address is covered before signing up.
  • It needs an appointment and may be scheduled out — install usually requires a booked home visit, taking a few days to longer, more in busy areas or peak season; apply well before moving, not on move-in day.
  • Setup — generally ID and the install address; some plans involve a contract term and deposit.
  • Have a backup — until fiber is live, use mobile data or pocket WiFi.

Comparing operators' coverage, speed, and plans in your district and booking the install are things the Yixing settle-in team can help arrange.

Gas and Paying Bills: Bottled LPG, Pay Online or at a Convenience Store

Two last small things not to overlook:

  • Gas is bottled LPG — homes mostly cook on bottled LPG, bought from a dealer or swapped by cylinder rather than piped gas; when renting, confirm the stove and cylinder are complete and working.
  • Flexible payment — water, electricity, and internet bills can usually be paid online (banking, e-wallets, operator apps) or at a convenience store; watch each provider's due date, as late payment can bring surcharges or disconnection.
  • Mind occasional outages — some areas have brownouts, so keep a flashlight, some charge on your devices, and a plan for important work.

Utility rates, setup requirements, and policies change over time and by area, and online information is often outdated. This article is general information only and is not any legal or pricing commitment; the current rules of Meralco, Maynilad, Manila Water, the broadband operators, and the regulators control. For help connecting and paying for utilities, contact the Yixing settle-in team.

Frequently Asked Questions

Which companies supply electricity and water in Manila?
For electricity, Metro Manila is served mainly by Meralco, with broad coverage. For water, Metro Manila is supplied by area through companies such as Maynilad and Manila Water, and which one serves you depends on your district, not your choice. Broadband is a race among PLDT, Globe, Converge, and others. Exact assignment and rates go by each company's current rules.
Why is Philippine electricity expensive, and how can I save?
Philippine rates are on the higher side for Asia, and with year-round heat, air-conditioning is by far the biggest household draw, so the bill is very sensitive to habits. To save, cut long cooling runs, choose efficient units, and switch off lights and appliances. This article gives no specific rates; tariffs vary with usage and policy and go by Meralco's current rules.
When I rent a condo, do I open the utility accounts myself or are they in the dues?
Both are common: some homes require the tenant to open accounts in their own name and pay the bills; some condos fold part of the cost into the association dues, or the landlord or management collects and rebills. Which applies depends entirely on the lease you sign, so before signing, ask point by point who pays for water, electricity, internet, and gas, and get it in the contract.
How long does broadband WiFi installation take, and do I need to book ahead?
Installation usually needs a booked home visit, and it can take from a few days to longer between application and hookup — longer in busy areas or peak season. Apply well before moving, not on move-in day. Check first whether your address is within the fiber coverage area. Until fiber is live, tide yourself over with mobile data or pocket WiFi.
What documents do I need to set up utilities?
Requirements vary by company, but generally ID and proof of address, plus a possible deposit; some broadband plans also involve a contract term. Go by the current requirements of Meralco, the water company, and the broadband operator. If you rent a condo, water and power are often already connected and just need a transfer or settlement through the dues — read the lease before deciding whether to open your own accounts.
Do Philippine homes use piped natural gas, and are there power outages?
Philippine homes mostly cook on bottled LPG, swapping cylinders, rather than piped natural gas. Some areas have occasional power cuts (brownouts), so keep a flashlight, some charge on your devices, and a plan for important work. Water, electricity, and internet bills can usually be paid online or at a convenience store — just do not miss the due dates.

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