Name it correctly: a partial closure, not a company closure and not just a locked door
Closing one outlet is a partial closure. The company, its head office registration and every other outlet carry on, but the closing branch is separately registered in three places and must be withdrawn from all three. First, the local government: Philippine business permits are issued per location, so the branch holds its own mayor's permit in its own city or municipality, with barangay clearance, fire, sanitary and signage permits attached. None of these lapse just because the head office is still open. Second, the BIR: every place of business carries its own branch code, and the branch's invoice booklets, point-of-sale authorizations and books of accounts hang off that code. Until the branch is cancelled, the BIR sees an operating outlet with returns still due. Third, labor: the staff are employees of the company, not of the shop, so shutting the shop is not by itself a lawful termination. They must be either transferred or separated under the closure-of-establishment ground.
The usual shortcut is to lock the door, haul the stock back to head office and tell the staff verbally that it is over. Months later the consequences arrive together: City Hall adds the branch's unpaid local business tax and non-retirement penalties to the company's next renewal; the BIR tags the branch as a stop-filer and may treat unreturned invoice booklets as still in use; a former employee files an illegal dismissal complaint and the company has no written notice to show. Each of these is easy to handle alone and painful when they land at once.
Before you act, decide what you are really closing: a location, or in substance the business line. If this was your only retail outlet and what remains is an office or a warehouse, the tax and labor picture looks more like a full pause, and the full-pause reporting steps are the safer template. If the company has several outlets and this is a contraction, the partial-closure route below applies.
The first days after the decision: fix the date, send the notices, count and freeze
The single most useful act in the first days is a written last trading day, recorded in a board or management resolution, because City Hall, the BIR and the labor office will each ask when the branch stopped and inconsistent answers mean explaining yourself three times. Anchor every notice to that date.
Then send notices in this order. First, employees and the regional labor office: closure of an establishment is an authorized cause, and the law requires written notice to each affected employee and to the Department of Labor and Employment before the effective date, with the notice period set by current rules. It cannot be bought out with pay, and it runs from service of the notice, not from the day you decided. So the last trading day must sit after service plus the statutory period. Second, the landlord, under the lease's pre-termination clause, raising the deposit, restoration and fixture removal in the same letter. Third, suppliers and platforms, redirecting deliveries, reconciliations and returns to head office or another outlet. Fourth, customers, by a notice in the shop naming which outlet honors prepaid cards, loyalty points, warranties and repairs, or you will be answering consumer complaints next.
While the notices go out, freeze and count. Stop issuing invoices from this branch, stop using its POS machines, seal its invoice booklets and books separately, and take a signed physical count of stock and fixed assets. That count becomes both your evidence at the BIR when cancelling the branch and the internal transfer record when goods move to other outlets. From the last trading day, deactivate the branch's collection account or payment QR so no revenue trickles in afterwards and makes the branch look alive to the BIR.
The City Hall line: retire the permit, settle local business tax, return the ancillary permits
The core action at the local government is a formal retirement of business for the branch in the city or municipality where it sits, rather than letting its mayor's permit expire next year. Expiry is not retirement: in City Hall's records the branch becomes an unrenewed business, renewal surcharges and undeclared local business tax keep accruing, and they surface when you next renew the head office or any other outlet. This is the loose end we see most often.
Retirement generally requires the written resolution, proof of the last trading day, the branch's gross sales from the start of the year to that day, the original mayor's permit and ancillary permits, and a note on how the staff were handled. City Hall assesses local business tax for the final period and issues a certificate of retirement after payment. What exactly is required and how the tax is computed follow the current rules of that local government and vary widely between cities. If the branch is in another city where you paid local levies to open, the settlement logic in a branch in another city asked for local tax applies.
Retire the ancillary permits one by one: barangay clearance at the barangay, the fire safety certificate, sanitary permit and signage permit at their respective offices. Signage is the one everyone forgets. Many cities charge for signs separately, and an unremoved sign with an unretired permit is billed again the following year. Expect an inspector to visit before retirement is approved, so the shop must genuinely be closed, the sign down and the stock gone before you file.
A practical warning: retirement is conditional on settling the branch's local business tax. If cash pressure is the reason for closing, compute this early so the process does not stall halfway. The City Hall and BIR tracks can run in parallel, but the BIR usually asks for the retirement certificate, so start City Hall first.
The BIR line: cancel the branch code, deal with invoices and POS, move stock with records
The aim at the BIR is to cancel the branch code outright so the outlet disappears from your registration, rather than becoming a branch that silently stops filing. File the branch cancellation with the revenue district office that covers the branch, and deal with three things alongside it: invoices, machines and books.
Invoices: count and list every unused invoice and receipt booklet in the branch's name and, together with the used stubs, surrender or cancel them as the BIR directs. They cannot be carried to head office and used there, because the branch address and code are printed on them. Point-of-sale and electronic invoicing systems: each machine holds its own permit to use, which must be cancelled; the hardware can move to another outlet but needs a fresh permit before it issues anything. Books of accounts: close the branch's books and keep them for the retention period under current rules. Cancellation is not permission to discard.
Moving stock and equipment is where most mistakes happen. Goods leaving the branch for head office or another outlet are a transfer within the same taxpayer, not a sale, but you must document it in writing: from which branch to which branch, what items, what quantities, on what date, reconciled to the physical count taken at closure. Without that record an examiner will ask where the inventory went, and you cannot prove it was not sold off-book. If goods were not transferred but disposed of, whether written off as expired or sold at clearance, the write-off needs a signed record and the clearance sales need normal invoicing and declaration.
Before approving cancellation the BIR checks the branch for unfiled periods and open records; these must be filed and settled first. If the branch has a history of missed filings, see clearing BIR open cases. Until the cancellation is actually approved, keep filing every return for the branch, even nil returns, because a filed application is not a completed cancellation.
The staff line: transfer or lawful separation, and never a mix of the two
Branch employees have exactly two lawful destinations: transfer to another outlet of the company, or separation under closure of establishment with notice and pay. Either is fine, but decide per person before the notices go out and put it in writing. Do not dismiss people verbally and then, once a complaint is filed, claim you meant to transfer them.
Transfer sits within management prerogative, with limits: position, pay and core benefits cannot be reduced, and the new location cannot impose a commute that is unreasonable in substance, or the move is treated as constructive dismissal. Issue the transfer in writing, naming the outlet, the reporting date and the unchanged terms, and give a reasonable period to respond. Refusal of a reasonable transfer is then handled through due process, and the boundaries are explained in transfers and demotions: prerogative or constructive dismissal.
Separation under closure of establishment requires written notice to each employee and to the labor department within the statutory lead time, plus separation pay and final pay. The rules and arithmetic are covered in final pay and separation pay and are not repeated here. If the company cannot fund the separation pay, read when separation pay cannot be paid before the notices, not after staff come asking. One common reverse error: closing a branch, separating its staff, then opening a new outlet nearby within months and hiring for the same roles. To a labor arbiter that looks like a retrenchment or a staff swap dressed up as closure, and it is very hard to defend.
Where the branch employed foreign nationals, their work visa and employment permit are issued to the company, so closing one outlet does not by itself affect the visa. But if the permit records that branch as the place of work, the change should be reported to the labor department under current practice rather than assumed away because the company survives.
Lease, suppliers, the close-out checklist, and how we help
Leave the lease by its terms. Do not squat on it unsigned, and do not simply walk away. Read the pre-termination clause: whether early exit is allowed, how much written notice is required, how any penalty is defined, the conditions for deposit refund and the restoration obligation. Mall units usually add fit-out removal and a turnover inspection. Turn this into a move-out list, walk it with the landlord, and sign a written turnover agreement stating the handover date, meter readings, and the conditions and timing of the deposit refund. If the landlord will not agree, see ending a commercial lease early.
With suppliers, clear outstanding purchases, consignment stock, returns and reconciliations around the last trading day and confirm in writing that future deliveries and statements go to head office. Terminate utilities, internet, security and waste contracts individually and keep the termination confirmations. Customer-facing promises such as prepaid cards, memberships and warranties need a named successor outlet and a public notice.
Then run the close-out checklist: certificate of retirement from City Hall obtained; BIR branch cancellation approved, with every return filed up to approval; invoices surrendered, POS permits cancelled, books sealed; stock and asset transfer records reconciled to the physical count; each employee's transfer or separation notice and settlement on file, with proof of service to the labor office; turnover agreement signed and deposit timing agreed; every supplier and service contract terminated in writing. Seven ticks, and the branch is actually closed.
YIXING International Travel (SEC Reg. No. CS202009551, Bureau of Immigration accredited agency CA-202624381-1) supports Chinese-invested companies in the Philippines through our compliance retainer service: sequencing the three tracks before closure, preparing and following up the City Hall retirement and the BIR branch cancellation, handling invoices and POS permits, drafting transfer or separation notices and the labor department filing, and updating foreign staff permit details. We are a private consultancy, not part of any government office, and we do not replace a lawyer or a certified public accountant; where a staff dispute or lease conflict arises we help you connect with licensed counsel. If the door is already locked and the paperwork never started, send us the branch's permit, branch registration and staff list and we will first map which obligations are already accruing. For your specific case consult a licensed lawyer; this article is not legal advice.
Frequently Asked Questions
Does closing one branch affect the company's SEC registration or the other outlets?
The branch's mayor's permit expires next year anyway. Can I just let it lapse?
Can the branch's unused invoice booklets and POS machines be used at head office?
Do I need to issue an invoice when moving stock from the branch to head office?
A branch employee refuses to transfer to another outlet. Can I dismiss them?
After closing and separating staff, can I open a new outlet nearby soon after?
The branch is in a different city from head office. Where are the closure steps filed?
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