Verify first: obtain the filing and see exactly what changed and who signed
Start with a copy of the document on file at the SEC, not someone's description of it. Many owners only discover the discrepancy when a bank asks for updated documents, the immigration authorities check employer details, or a client runs due diligence.
Request copies of the company's recent filings from the SEC, especially the latest General Information Sheet and any amendment to the articles or change of address; use the access channels the SEC currently prescribes. Then compare item by item:
- What changed. Directors and officers, shareholders and holdings, principal office address, corporate secretary, contact email and phone, and which of these differ from the company's own records.
- Who filed it. A GIS is normally certified by the corporate secretary; amendments to the articles generally need board and shareholder resolutions supported by a secretary's certificate. Check who signed and whether that person is the company's actual secretary.
- On what basis. Which board or shareholders' meeting the filing relies on and its date. Compare against the company's minutes: whether the meeting happened, whether notice was given, and whether attendance and voting met the by-laws.
- Signatures and notarisation. Whether signatures are genuine and whether the signatories were in the Philippines on the notarisation date; immigration travel records can help.
Also check who controls the company's SEC online account. A former associate or former secretary holding that account is the most common source of these filings; see recovering an SEC online account.
Write down the date you discovered the discrepancy and how, because the timing of your reaction may matter later if anyone argues you accepted the change by staying silent.
Defective procedure, or no meeting and forged signatures?
The response depends on the nature of the problem: procedural defects can often be cured, while forgery and fictitious meetings call for objections and legal action.
A meeting took place but the procedure was flawed. Notice was short, quorum was not met, the vote did not reach the required proportion, or a shareholder was left out. The question is whether the resolutions are valid, which is usually an internal corporate dispute to be negotiated, directly or through counsel, before any proceedings.
No meeting took place, or signatures were forged. The filing recites a board meeting most directors knew nothing about, or the secretary's certificate was not signed by the secretary. This is no longer a procedural point and may involve falsified documents; preserve the evidence and let a lawyer assess whether to file a complaint.
Someone on your own side made the change. The secretary filed on one shareholder's instructions while you, as the other side, were not told. This is usually a shareholder conflict surfacing in the registry; see shareholder disputes and deadlock. It often travels with the situation described in a partner diverting business to his own company.
Identify which situation you are in before you act. If you cannot tell, give the filing and your internal records to a lawyer before accusing anyone in public.
A quick comparison table, with the filing on one side and your minutes and attendance records on the other, often makes the category obvious within an hour and is exactly what your lawyer will want to see first.
Whatever the category, keep your own conduct clean throughout: hold meetings properly, record decisions and avoid steps that could later be described as the same irregularity you are complaining about.
Object in writing and stop the wrong record being relied on
Until the record is corrected, put the relevant institutions on written notice that it is disputed so that it is not used to move money or authority.
- A written objection to the SEC. In the company's name, signed by someone authorised by the legitimate board, or in the name of an affected director or shareholder, identify the filing made without proper authority, explain why and attach copies of the evidence. Whether the record can be annotated, and in what form, follows the SEC's current procedure; counsel should draft it.
- The bank. If officers or signatories were changed, tell the company's bank in writing that the registration is disputed and ask it to be cautious about changing signing authority on the strength of it. The bank decides what to do, but the notice creates a record.
- Other agencies that rely on the registration. If the company sponsors foreign employees' work visas, changes in employer details and authorised signatories affect immigration and labour filings, so explain the situation where needed. If the address was changed, watch for tax and city notices going astray; see moving office without updating registrations.
- Key clients and suppliers. If the other side might contract or collect in the company's name using the new record, send a factual notice that only written confirmation from the company should be relied on.
The point of this step is not to win the dispute but to stop the wrong record from being used before it is corrected.
Keep copies of every notice you send, with proof of delivery, and diary the follow-ups. Agencies and banks receive many letters; a short, well-documented objection with the key evidence attached is more likely to be acted on than a long narrative.
Correcting the record through proper channels
The correct route is a valid resolution by the company's proper organs under the by-laws, followed by a corrected filing certified by the legitimate corporate secretary. Filing a unilateral reversal only turns the dispute into a question of which document is right.
- Confirm who represents the company. Under the by-laws and the last valid election, identify the legitimate board and secretary. If the secretary made the change, the legitimate board may need to elect a replacement first; for a former secretary who will not hand over records, see a corporate secretary withholding company records.
- Hold a compliant meeting. Give proper notice, achieve quorum, vote in the required proportions and minute the confirmation of the true directors, officers, address and shareholders.
- File the correction. Have the legitimate secretary certify and submit the corrected GIS or relevant filing, with an explanation and supporting minutes. Basic GIS requirements are covered in the General Information Sheet explained.
- When the dispute goes further. If the other side insists its resolutions are valid, disputes over control and the validity of elections are usually intra-corporate matters; a lawyer should advise on the forum and procedure. Forged signatures or documents may also justify a separate complaint, which counsel should assess.
Once corrected, obtain the SEC file again to confirm it shows the right information, and notify the banks and agencies you warned earlier.
For your specific case consult a licensed lawyer; this article is not legal advice.
Expect the correction to take time, because the SEC may ask both sides for explanations before acting. Keep the legitimate board meeting regularly in the meantime, minute its decisions carefully and avoid any step that the other side could later describe as a second unauthorised filing. A correction resting on an impeccable paper trail is much harder to attack than one rushed through in anger.
Running the company while the dispute lasts
The company must still pay taxes, run payroll and perform contracts during the dispute, but anything requiring an authorised signatory needs extra care.
- Contracts and payments. Have the legitimate board confirm in writing who may sign and pay for the company, and have counsel review significant documents. Whether the company is bound by contracts the other side signed using the new record depends on the facts and needs legal advice.
- Annual filings continue. A disputed registration is no excuse for not filing audited statements, the GIS and tax returns on time; missed filings can lead to penalties or delinquent status. See when the SEC lists a company as delinquent or revoked.
- Foreign employees' visas. Applications and renewals for work visas are signed by the company's authorised officers. A dispute over who those officers are can delay them, so confirm early with the immigration office what proof of authority it needs, following its current requirements.
- Bank accounts. Banks may pause changes or ask for more documents while a registration is disputed. Prepare resolutions from the legitimate board and a secretary's certificate and cooperate with the bank's review.
If you are an expatriate manager caught between the shareholders, an expatriate general manager caught in a shareholder fight deals with your personal position.
Tell your accountant, payroll provider and corporate secretary in writing who is authorised to give them instructions during the dispute. Service providers caught between two sets of instructions often freeze, and a clear written mandate keeps routine work moving.
Keep a simple register of every document signed for the company during the dispute, recording who signed it and on whose authority, so that any later challenge can be answered quickly and nothing signed in this period is lost track of.
Preventing a repeat, and how YIXING can help
Unauthorised filings usually happen because the online account, the corporate secretary and the minutes are all in one party's hands. Prevention means separating those three and keeping a trail.
- The company controls its SEC online account. Use company email and phone numbers for registration, not those of an individual or an agent, and change them immediately when people leave.
- An independent, replaceable secretary. State in the engagement that records belong to the company and must be handed over in full on departure.
- The company keeps original minutes and resolutions. Notices, attendance, votes and minutes of every board and shareholders' meeting are archived by the company itself.
- Periodic checks. Obtain the SEC file at least once a year and compare it with internal records, dealing with discrepancies early.
- Clear meeting rules. Spell out notice, quorum and voting thresholds in the by-laws and shareholders' agreement so there is something to rely on when a dispute arises.
YIXING holds SEC registration (CS202009551), Bureau of Immigration accreditation (BI Accreditation No. CA-202624381-1, valid until 2027-06-30) and DOLE and PRA accreditation. We can obtain SEC records, compare them with internal records, prepare meeting documents, file corrections, update bank and government registrations, and set up annual checks through our company setup services and compliance retainer. For control disputes and forgery we work with licensed counsel. We cannot promise decisions of the SEC or the courts.
For your specific case consult a licensed lawyer; this article is not legal advice.
None of this takes much time when things are calm, and all of it is extremely hard to reconstruct once the shareholders have fallen out and documents start going missing.
Frequently Asked Questions
Someone changed our directors at the SEC. Can I just file the old list again?
How do I find out who made the change?
The filing cites a board meeting that never happened. What is that?
Will the bank change our signatories based on the new record?
Do we still have to file the GIS and audited statements during the dispute?
What happens if our registered address was changed?
Can YIXING restore our correct registration?
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