SRRV Application Form, Renewal Form, PRA Offices and Accredited Banks: Where to Find Each on pra.gov.ph

The official PRA website, and the six pages you will actually use

The Philippine Retirement Authority's official website is pra.gov.ph. For SRRV forms, office addresses, the accredited bank list and advisories, that site is the reference point. The PRA homepage describes the Special Resident Retiree's Visa as a special non-immigrant visa issued by the Bureau of Immigration through the Philippine Retirement Authority: the PRA receives and evaluates applications, and the Bureau issues and implements the visa.

Searches for "SRRV official website" or "Philippine Retirement Authority website" return plenty of commercial sites and agent pages, some designed to look official. The simplest check is the domain. Philippine government sites end in gov.ph, and the PRA's is pra.gov.ph; its official Facebook page is PhilippineRetirementAuthorityOfficial. Ignore any page that asks you to send money to an account the PRA website does not publish.

The six pages you are most likely to need (checked in September 2026):

• SRRVisa: the SRRV options, who qualifies and the basic document requirements.
• Downloads: application forms, checklists, the medical form, the renewal form and cancellation forms.
• Banks: accredited deposit banks and remittance instructions.
• Contact Us: head office and satellite office addresses, plus the official email address for each type of request.
• E-Services: an online account for ID renewal, restamping, cancellation, assistance requests and more.
• Advisories: current notices on office schedules, email changes and office closures.

The site offers English, Japanese and Korean language options. The homepage carries an appointment link and a row of E-Services shortcuts, including letter of introduction, ID renewal, ID restamping, payment status, statement of account and bank transfer. Advisories are posted as dated notices, often as PDF letters, and they are usually where changes such as office closures and new email addresses show up first.

One caution before you rely on any single page: the site's pages are not updated in step, and the same point can read differently in two places. Several examples follow below. When pages disagree, go by the latest advisory and confirm by email with the PRA. For what the SRRV is and who it suits, see our SRRV guide; this article sticks to where things are and which form to use.

Downloading the SRRV application form: four languages, three caveats

The SRRV application form is on the PRA's Downloads page, in four languages. Under the "SRRV Application Form" heading there is one form for the principal applicant and one for each dependant, each available in English, Chinese, Japanese and Korean; the Chinese version is bilingual. The same page lists the PRA medical form (English, Chinese and Korean) under "Other Document and Forms," and under "Checklist of Requirements and Guidelines" you will find the SRRV application checklist (an editable version and a system-generated version) and a document titled Requirements for New Expanded SRRV Program.

Three things are worth knowing before you download.

First, the form must be typed. The header says "Entries must be typewritten." Fill it in on a computer, then print and sign, rather than risk having a handwritten form sent back.

Second, the form may be older than the current rules. When we downloaded it in September 2026, the principal applicant's form still carried an older layout: the letterhead shows the head office building's former name, the option boxes include legacy categories that no longer appear among the options on the SRRVisa page, and the Chinese version's footer gives an issue date of January 2019. The SRRVisa page currently lists two options, Classic and Courtesy, and the checklists also mix older and newer wording. The safest move is to email the applicant inquiry address listed on the Contact Us page, [email protected], and ask which version to submit.

Third, foreign documents need translation and authentication. The SRRVisa page states that documents issued outside the Philippines must be translated into English if they are in another language, and either apostilled by the issuing country's competent authority or authenticated by a Philippine embassy or consulate; see how apostille and consular authentication work. Applicants still abroad should read the Downloads page's Guidelines for SRRV Applicants Outside of the Philippines, whose first point is that applicants must be in the Philippines for the PRA to process the application. For which steps require you in person, see SRRV personal appearance requirements.

Two more points. The SRRV Registration page lets you create an account and apply online. And the SRRVisa page asks principal applicants to hold a valid tourist visa when filing, so someone admitted in transit status does not meet that requirement; for the limits of transit status, see the Philippine 9(b) transit visa.

The SRRV "renewal form" is the Retiree Request Form, and it covers more than renewals

There is no separate SRRV renewal form; renewals use the Retiree Request Form. ID renewal, ID replacement, restamping the visa into a new passport, certificates of membership and certificates of visa deposit are all requested on the same Retiree Request Form (RRF) by ticking the relevant boxes. The Downloads page, under "Other Document and Forms," offers two versions: Retiree Request Form (Head Office / Online), dated April 2026, and Retiree Request Form (Satellite Offices), dated June 2026. Use the one that matches where you will file.

ID renewal. The ID Services page states that under PRA Circular No. 004 of 2025, PRA ID cards are issued with two-year validity. You can renew in person at the head office, or through a courier, a satellite office or email (the address listed is [email protected]). The basic set is a signed RRF, your latest PRA ID card, a passport copy and a recent 2x2 photo to specification (white background, full frontal face, neutral expression with mouth closed, eyes open); remote renewals also need the Land Bank payment slip or remittance confirmation. An advisory dated 17 October 2025 requires all holders to submit a new photograph when renewing. If your deposit has been converted into a condominium or long-term lease, renewal also needs title documents annotated with the PRA restriction, among others; for the conversion itself, see whether the SRRV deposit can be withdrawn or used for property.

Restamping after a new passport. A November 2024 advisory reminds holders to apply for restamping only once the passport has actually been renewed. Remote applicants send documents to [email protected] for pre-evaluation. According to the Servicing Request page, the PRA then sends an endorsement letter to the Bureau of Immigration, the Bureau checks for derogatory records, the PRA prints the sticker once cleared, and the Bureau's Legal Division implements it in the passport. Lost passports, name changes and nationality changes need extra documents listed on that page.

Payments. Pay at the PRA cashier in person, or by Land Bank remittance for remote requests; a September 2024 advisory added credit card payment through Landbank Link.BizPortal. Copy payment details only from the PRA's own pages, never from a forwarded screenshot. For what happens if annual dues lapse, see SRRV annual fee arrears.

Cancellation and withdrawal of an application. Voluntary cancellation uses the SRRV Cancellation Request Form (PRA-SD-FORM-0001) and the Checklist of Documentary Requirements for Termination of Membership, both on the Downloads page; the process is covered in how to cancel an SRRV. If your application has not been approved and you want to withdraw and recover the deposit, use the Downloads page's Checklist of Requirements for Return of Visa Deposit due to Discontinuance of SRRV Application. When we checked, the checklist link on the Discontinuance page pointed to another agency's document, so rely on the Downloads version.

PRA offices: Makati head office, satellite offices, and the Clark closure

The PRA head office is in Makati, and the Clark satellite office is temporarily closed. Besides the head office, the PRA lists satellite offices in Baguio, the Clark area, Cebu and Davao; the Central Luzon office near Clark has been temporarily closed since 15 April 2026. The addresses below are copied from the Contact Us page as of September 2026; check that page and the advisories again before you go.

What satellite offices do. The PRA homepage says the satellite offices were set up in key growth corridors to promote the programme locally and to screen and pre-process enrolees' documents. They are front-line intake and pre-evaluation points, so not every transaction can be completed there. The website expressly allows some services, such as ID renewal, to be filed through a satellite office; for anything else, email first before making the trip.

After the Clark closure. An advisory dated 5 March 2026 says the Central Luzon Satellite Office would close temporarily from 15 April 2026 until further notice, with frontline services, visa processing and membership renewals for the region centralised at the Makati head office. From 1 May 2026 the PRA began an SRRV Service Caravan: four-day pop-up services at malls and other venues in Central Luzon provinces, offering initial evaluation of applications, letters of introduction for banks, ID renewal and printing, acceptance of restamping and cancellation applications, certificates of membership, and consultations on visa conversion, with venues and dates announced in later advisories. The same advisory warns of fraudulent SRRV stickers and ID cards originating in Central Luzon and says only documents processed through official PRA channels, meaning the Makati head office, the regional satellite offices and the caravan, are recognised.

Office hours are stated two ways. The Contact Us page says the office is open Monday to Friday, while a homepage notice marked 24 March 2026 says that under Memorandum Circular No. 114, PRA offices are open to the public Monday to Thursday and closed every Friday. Go by the latest notice, and book through the appointment link on the homepage or confirm by email before you travel.

Accredited banks: two official lists that do not match, and remittance details you should only take from PRA

Accredited banks are listed on the PRA's Banks page, but compare it with the SRRVisa page before choosing. The two lists are not identical, so check both and confirm by email. The Banks page describes its list as the financial institutions authorised by the PRA to accept SRRV deposits.

When we checked in September 2026, the Banks page listed Security Bank, KEB Hana Bank (formerly Korea Exchange Bank), the Development Bank of the Philippines (DBP), the Philippine National Bank (PNB), Shinhan Bank, UnionBank, Bank of Commerce and BDO Unibank, with Yuanta Savings Bank marked "coming soon." PNB, UnionBank and Bank of Commerce were marked as accredited at all branches, while BDO listed only its Pacific Star branch in Makati and its Asiatown IT Park branch in Cebu. The SRRVisa page names DBP as the accredited government bank and lists as accredited private banks PNB (all branches), BDO (those two branches only), KEB Hana (Manila branch), UnionBank (all branches), Bank of Commerce (all branches) and Shinhan (Manila branch), without Security Bank. Lists change; treat this as a snapshot and rely on what the PRA currently publishes.

The two deposit routes work differently:

• DBP, the government bank: send the deposit as an inward remittance from a bank abroad, following the PRA's published instructions, and state in the remittance purpose the principal applicant's full name as shown in the passport, date of birth and passport number. The SRRVisa page says DBP provides the PRA with a notarised bank certification within 7 to 10 working days of receiving the remittance.
• Accredited private banks: before opening an account you need a Letter of Introduction (LOI) from the PRA. The SRRVisa page says to request it by emailing [email protected] with the bank name, branch name and address, your SRRV option and the amount to be remitted, and a copy of the principal applicant's passport bio page; the E-Services page also offers an online LOI request. The SRRVisa page says private banks provide the bank certificate to the PRA within 3 to 5 banking days of the remittance date.

Three safeguards. First, take the beneficiary bank, intermediary bank, SWIFT code, account name and account number only from the Banks page or the Remittance – Instructions document on the Downloads page, never from a forwarded screenshot or a supposed "new account." Second, allow for bank charges, as the PRA advises, because a short-paid remittance may need topping up. Third, expect the remitter and the source of funds to be scrutinised; common problems are covered in why SRRV applications get rejected. To move the deposit to another accredited bank later, the Downloads page has a Bank Transfer Form, and the contact listed for bank transactions is [email protected]. Placement terms and rates by bank are published monthly on the Interest Rate page.

A pre-visit checklist, the right email for each request, and when to get help

Before dealing with the PRA, line up five things: the website, the form, the bank, the email address and the latest advisory. Getting these right saves most wasted trips.

1. Make sure you are on pra.gov.ph and not a commercial page that looks official.
2. Download the latest forms from the Downloads page, confirm by email which version to use, and type your entries.
3. Compare the Banks page with the SRRVisa page before choosing a bank; if you choose a private bank, request the letter of introduction first.
4. Copy remittance details only from the PRA website, fill in the remittance purpose exactly as instructed, and keep the proof of remittance.
5. Write to the right address. After the February 2026 email changes, the Contact Us page assigns [email protected] to questions on eligibility and requirements; [email protected] to pre-evaluation and application status; [email protected] to ID renewal and replacement, annual fee payment and updating records; [email protected] to restamping on a new passport; [email protected] to membership certifications and records; [email protected] to converting the deposit into an allowable investment; [email protected] to bank transfers, deposit certifications and refunds; [email protected] to cancellation; and [email protected] to help with other agencies, such as the AEP, a driver's licence, a TIN or tax-free importation. Addresses in older material may no longer be in use.
6. Check the advisories before you go: office days, closures and caravan schedules are announced there.
7. Get an Official Receipt for every payment; you will need them for renewals and cancellation.

Do you need help? The PRA's accredited marketers page explains that accredited marketers, including travel agencies, law firms, hotels and individuals, can help applicants gather documents and accompany them when filing. It also states that using a marketer is at the applicant's discretion, and that applicants may apply on their own as walk-ins. Doing it yourself is entirely workable if you are willing to check the details above.

Yixing is a private consultancy registered in the Philippines (SEC registration CS202009551), accredited by the Philippine Retirement Authority and by the Bureau of Immigration (Accreditation No. CA-202624381-1, valid until 30 June 2027), and not affiliated with the PRA or any other government agency. We can confirm form versions, pre-check documents, accompany you when filing, and follow up on later renewals and restamping. Whether and when an application is approved is for the PRA and the Bureau of Immigration to decide, and we do not promise outcomes. To get in touch, use our visa and residence advisory service. Deposit levels, fees and the nature of SRRV status are outside the scope of this article and should be taken from what the PRA currently publishes; for an overview, see our SRRV guide.