Which documents take the electronic route
Two categories are covered: PSA electronic certificates (birth, marriage, death, CENOMAR), ordered through the PSA Helpline's dedicated apostille channel, and CHED electronic academic credentials through their online system. Since 16 March 2026 both are issued as electronic apostilles by email for convention states.
Everything else stays on paper: private documents (which also need notarisation plus the court CANA), physical NBI clearance, basic and technical-vocational education records, and corporate documents. These go through an online appointment as physical filings; counters have been appointment-only since 1 December 2024.
Two entry points: electronic apostilles are applied for at e-app1.apostille.gov.ph, and the official information portal is apostille.gov.ph. The DFA's Office of Consular Affairs points "Authentication" at the latter.
How to submit an electronic apostille
Send the electronic file, not a printout. Forward the original file you received, or upload it through whatever channel the recipient specifies.
The upside: no "only one copy" constraint. A paper apostille submitted to a registry, court or school is usually not returned, so two destinations means 2 sets. An electronic file can be forwarded to several recipients.
The constraint people miss: binding does not exist electronically. If the recipient requires a translation bound to the original and apostillised with it, and your original is an electronic apostille, that is physically impossible. Confirm in advance how they want it — electronic file plus separate translation, or the paper route for that document type.
Verify what you receive: civil registry documents at e-app1.apostille.gov.ph, other public documents at e-registry2023.apostille.gov.ph, anything else by email to [email protected].
Told only "we need the original" and unsure if that includes an electronic apostille? → Send Yixing their written requirement and we will confirm the right route
If they will not take it, plus three questions before ordering
Work out what is actually being refused. Either their system can only handle paper, or they have assumed "electronic" means "printout". The second is a communication problem — giving them the official verification link often resolves it.
If paper really is the only option, choose the paper route at the ordering step. Electronic apostilles come with no printed version and cannot be converted afterwards; the routes separate at the start.
Three questions before ordering:
- Do you accept electronic apostilles, and through which channel?
- Is a translation required, in what form, and must it be bound with the original?
- Is there a recency rule on the underlying document's issue date — often 3 or 6 months?
One paper-side rule: uncollected paper apostilles are destroyed 3 months after the scheduled release date. And remember the apostille itself has no expiry — the underlying document does.
Yixing is a private consultancy registered in the Philippines (SEC No. CS202009551, BI Accreditation No. CA-202624381-1). We are not affiliated with the DFA, PSA, NBI or any embassy. We check document versions and prerequisites, book appointments, file and collect on your behalf, and arrange translation; acceptance is decided by the issuing authority and the receiving party, and we do not promise outcomes. This article is general information, not legal advice; current practice is whatever the DFA Authentication Division publishes at the time.
Frequently Asked Questions
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