The first two days: check three documents before doing anything
You do not need to take a position in the first two days; you need the facts in front of you. Locate three things. First, your employment contract and every annex, and read exactly what the non-compete, confidentiality and non-solicitation clauses say. Second, whatever you signed on leaving, such as a clearance form or a waiver, and whether it restated or released those obligations. Third, the letter itself: what it says you did, what it demands, and by when.
At the same time, hold still on three fronts. Do not phone your former boss to argue. Do not write a long email explaining yourself, because any sentence like I did keep some files becomes the other side's evidence. And do not clean out your laptop, phone, cloud storage or chat history; being seen to destroy evidence is far more damaging than the non-compete itself.
Understand what the document is. A demand letter expresses the sender's view. It cannot by itself stop you working or make you pay. What binds you is an order from a court or tribunal, which requires the other side to start formal proceedings in which you may answer. If what you received came from a court, the handling is entirely different; see what to do when you receive a court summons. Take the deadline in the letter seriously, but remember it is the sender's deadline, and you may ask in writing for a reasonable extension. Note the date and manner in which the letter reached you, keep the envelope or the email headers, and make a clean copy to hand to a lawyer. If colleagues at the new company ask what is happening, say only that you are taking advice; casual explanations in a hallway have a way of being repeated inaccurately later.
Estimate it yourself: how strong is this clause against you?
Your exposure depends on two separate things: whether the clause is reasonable, and what you actually did. Start with the clause. Is the period plainly too long? Does the territory reach places where the company has no business? Is the scope of work so wide that it amounts to changing careers? The wider these three, the weaker the clause. Then ask what the former employer has to protect. Did your old role give you real access to client lists, pricing, formulas or technical material? If you held an ordinary position, the company will struggle to explain why you must be restrained.
Next look at your own conduct, which often matters more than the wording. Is the new company a direct competitor? Have you approached former clients or colleagues? Around the time you left, did you forward files to a personal email or copy them to a personal device? Does your new work draw on confidential information from the old one? Even if the non-compete is found too broad, taking confidential material or soliciting clients can create liability on its own, and those two claims are upheld more readily than the restraint itself.
The circumstances of signing carry weight too. A clause added years after you joined with nothing given in return, or a departure caused by dismissal and not resignation, both affect how forcefully the claim can be pressed. If you were dismissed, see what to do when you are fired. This section helps you estimate where you stand; validity is decided on the facts by the forum hearing the case. Write the answers down honestly, including the uncomfortable ones, before you speak to a lawyer. Advice built on an incomplete account is worth little, and the conversation is protected in a way that a chat with friends is not.
Should you tell your new employer? Usually yes, and prepared
If the letter was copied to the new company, or your role really does compete with the old one, disclosing first is better than being found out. The employer will learn of it eventually. Hearing it from you, with the documents, leaves a very different impression from hearing it through the other side's lawyer.
Bring three things: the clause, the letter, and a one-page statement of facts covering your old duties, your new duties, and a declaration that you took no materials and have not approached former clients. Then propose something specific, such as staying off certain accounts or a product line for the restricted period. Many companies accept that kind of separation, and some will have their own counsel assess the letter with you.
Be ready for the less comfortable outcome as well. A few employers avoid risk by postponing a start date or withdrawing an offer. For a foreign employee that touches the work visa, because a transfer stalls if the new sponsor steps back; see changing employer on a 9G. Know your visa timeline before the conversation.
One situation should never be left to your own judgment: a new employer hinting that you should bring your old client list. That turns a defensible contract dispute into liability shared by you and the new company. If your former employer separately accuses you of taking clients and pushes an undertaking to pay in front of you, the principle is the same as everywhere else in this guide: do not sign on the spot, and ask for the basis in writing. After the meeting, send your new employer a short written summary of what was agreed about your duties, so that the arrangement exists on paper if anyone later asks what precautions were taken.
How to reply: short, written, no admissions, no provocation
A good reply is rarely longer than one page and is safer signed by a lawyer. It does four things: acknowledges receipt; states that you do not accept the factual account or legal conclusions in the letter, without arguing them point by point; declares that you hold, use and disclose no confidential information of the former employer and will return any company property on a list they provide; and says you are open to reasonable discussion.
What to leave out is equally clear. Do not concede that the clause is valid. Do not promise to resign. Do not describe your new employer's business. Do not criticise how the old company is run. And do not threaten to expose anything; one heated line can hand the other side an additional claim. Reputation risks are explained in where the cyber libel line sits.
If you do still have files, devices or account access belonging to the old company, now is the time to deal with them, in the right way: list them, give written notice, and return them formally through counsel or HR. Do not quietly delete them. Ask for a signed acknowledgment of what was returned.
Most disputes turn into negotiation at this point. Typical landing places are a shorter period, a narrower set of clients, or your written confirmation of confidentiality and non-solicitation in exchange for the company dropping its objection to the job itself. If the former employer is also claiming repayment under a training bond, that is a separate account; see what to do about a training bond claim. Send the reply by a method that proves delivery and keep a copy with the proof attached. Then stop corresponding directly; further messages from the company should go to whoever signed your reply.
If they actually sue or seek an injunction: the process and your options
To stop you working or recover money, the former employer must use formal proceedings and prove its case, and you get to answer. Two requests are common: damages, and a court order barring you from the new job while the case is pending. The second has a higher threshold; the applicant must show that harm would be difficult to repair without immediate restraint.
Once formal papers arrive, time becomes rigid. They state a period for your response, and missing it can lead to adverse consequences in your absence, so hand everything to a licensed lawyer on the day you receive them. The file is the one you have already built: contract and annexes, exit documents, the letter and your reply, a description of your new duties, and whatever shows you have not used the old company's information.
Your main lines of defence usually fall into a few groups: the scope of the clause is unreasonable; there is no legitimate interest to protect; the two roles or businesses do not actually compete; the company breached first or dismissed you; no real loss was suffered. Which apply depends on the facts, so do not assume the result.
Be realistic about cost. Litigation takes time, money and attention on both sides. Many former employers write in order to deter and to keep their clients, not to litigate to the end. If you truly took nothing and solicited no one, a carefully worded written assurance often keeps the matter at the letter stage. If the company turns instead to spreading damaging talk in the industry, see what to do when a former employer bad-mouths you.
Extra for foreign staff: bridging the work visa, and where Yixing helps
For a work visa holder, the practical danger in a non-compete dispute is not losing a case; it is a gap in status between two employers. The old visa ends with the old position and must be cancelled or transferred, and the new employer's application depends on the earlier steps being closed. If the old company delays its paperwork because of the dispute, or the new one hesitates after receiving the letter, your lawful stay is consumed from both ends. See how long a 9G stays valid after resignation.
The working principle is to separate the status track from the dispute track. On status, make every request for the old company's cooperation in writing and dated. Prepare a fallback, such as downgrading first to stay lawful and applying again later, described in how a downgrade works. If the old company uses an immigration report as pressure, first understand what it can really do, in what an employer's immigration threat amounts to.
Yixing's part is the status track: confirming your current visa position and timing, explaining what cancellation, transfer and downgrade each require and in what order, and helping prepare written explanations when a former employer will not cooperate. See our work visa and HR services. Whether the clause is valid and whether to defend a case are legal judgments, and we will ask you to engage a licensed lawyer alongside us. Dependents hold status through you, so include them in the plan from the first day and not as an afterthought.
Yixing International is a private consultancy registered with the SEC (CS202009551) and accredited by the Bureau of Immigration (BI Accreditation No. CA-202624381-1, valid to 2027-06-30), DOLE and the PRA. We are not part of any government office and cannot promise any outcome on an agency's behalf. This article is general information; for your own case, consult a licensed Philippine lawyer. Nothing here is legal advice.
Frequently Asked Questions
Do I have to resign from the new job when I get a non-compete letter?
Are non-compete clauses enforceable in the Philippines?
Should I tell my new employer about the letter?
Can I just write back and explain everything myself?
I never signed a non-compete. Can my old employer still come after me?
Is it safer to delete my old work files?
I am a foreign employee. Will this dispute affect my work visa?
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